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What is your cancellation policy?
L'École Valrhona Brooklyn exists to bring professionals together through education, collaboration, and the sharing of expertise. To keep our programs accessible while maintaining the highest quality standards, class fees are only designed to cover the costs of delivering each course. As a result, many expenses are incurred before the class begins, including ingredients, printed materials, meals, etc. For this reason, the following cancellation policy applies:
- If you cancel 45 days or more prior to the first day of class, you will be completely refunded.
- If you cancel within 45 days you will receive a 50% refund.
- We are unable to offer refunds for cancellations made within 8 business days of the class start date.
If you are unable to attend, registration may be transferred to another chef from the same organization at no additional cost, provided we are notified in advance.
We do our best to avoid canceling or rescheduling classes, however, please be aware that classes are subject to change due to conflicts, instructor illness, travel issues, etc. We will contact you immediately in case of any date changes or course cancellations. In the case a class is rescheduled or canceled we will offer you a full refund.
As Valrhona is not responsible for your travels we recommend booking refundable forms of transportation and accommodations, so if an unforeseen change occurs you will not be charged.